Privacy Policy

Last updated: September 7, 2026

Independent Lock and Parts ("we", "us") operates https://independentlockandparts.com. This policy explains what information we collect when you use the website or contact us, and how we use it.

Information we collect

Contact information you give us. When you call, text, or email us, we keep your name, phone number, email address, and the details of your request so we can schedule and complete the work.
Website usage. Our hosting provider records standard server logs (IP address, browser type, pages requested). We do not run advertising trackers on this site.
Reviews. Customer reviews shown on this site are published on Google and displayed through a reviews widget. Google's privacy policy governs that data.

How we use it

To respond to your request, schedule service, and follow up on completed work.
To send appointment confirmations and, if you agree, a request for a review after service.
To keep records required for warranty and business purposes.

Text messaging

If you text us or opt in to text messages, we may reply by text about your service request. Message and data rates may apply. Reply STOP at any time to opt out.

Sharing

We do not sell your information. We share it only with service providers that help us run the business (for example, our phone system and scheduling software) and as required by law.

Your choices

You can ask us to correct or delete the contact information we hold about you by emailing service@independentlockandparts.com or calling (406) 656-4111.

Contact

Independent Lock and Parts, Billings, MT 59101. (406) 656-4111. service@independentlockandparts.com